Help tickets

Submit help tickets, check the status of existing tickets, and refer back to closed tickets to find answers to issues.

Knowledge base

Access our searchable knowledge base filled with videos and articles—and it’s constantly growing!

For the whole team

We encourage you to add accounts for everyone in your organization who works with your FireFly machines.

Service Help Desk

You can also call our Help Desk for Harvester/M220 Support at
(801) 335-6995 and for AMP Support at (801) 901-2207 (7am to 7pm MST)
or send us an email at helpdesk@fireflyautomatix.com