FireFly Support Portal

Register for a FREE account and unlock your new favorite tool. Check out some of the things you can do—and there's much more to come!

Help tickets

Submit help tickets, check the status of existing tickets, and refer back to closed tickets to find answers to issues.

Knowledge base

Access our searchable knowledge base filled with videos and articles—and it's constantly growing!

For the whole team

We encourage you to add accounts for everyone in your organization who works with your FireFly machines.

Service Help Desk

You can also call our Help Desk at
(801) 335-6995 (7am to 7pm MST)
or send us an email at

Sign up
Returning users
to the FireFly Support Portal
Image Image