Help is closer than ever.

Our growing FireFly customer service network helps us get to you more quickly and with less cost to you. Our regional service techs cover much of North America, Australia, and the UK, while our Utah-based experts are here to answer questions at our Help Desk and to travel to your fields.

UK map and Jack Kennett regional sales service tech
Australia map with regional service technician
FireFly helpdesk technician on phone at desk

Service Help Desk

The service experts at the FireFly Help Desk are available 7am – 7pm (MST).

(801) 335-6995

Call Help Desk Send us a message Submit a warranty claim
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The FireFly Support Portal

This resource will be your new best friend. Register your whole staff for free!

  • Available 24/7.
  • Search the extensive knowledge library of articles and videos to find answers to your questions and get the most of your equipment.
  • Participate in community forums.
  • Start new support tickets and check status.
  • Request new features.
Register Login